Magento troubleshooting and webshop takeover

Signs that you need help

• Customers cannot complete a purchase, or payments fail
• Orders, stock or prices do not reach your ERP correctly
• Errors that appeared after an update or a new module
• Nobody knows the code any more, and nobody dares touch it
• Your agency has stopped, got too expensive or does not reply

How we go about it

1. 1

   Stop the bleeding

   If the shop is down or checkout is broken, we get it selling again first.

2. 2

   Read the code

   We map modules, customisations and integrations, and find the weak spots.

3. 3

   A fix that lasts

   We fix the cause rather than patching the symptom – and write down what we did.

4. 4

   Hand over to operations

   You end up with a stable solution, and we can stay on for support and further work.